*To customers ordering from the US*
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Hello. This is Naoki Taguchi, the store manager.
I have an announcement for everyone in the US.
Due to the suspension of EMS deliveries to the US, we have changed our delivery carrier to Yamato Transport.
We will resume deliveries to the US, but unfortunately, with the new delivery carrier's shipping rates, free shipping will not apply to purchases over 15,000 yen.
As a result, we will only sell and ship to customers who are willing to pay the additional shipping fees listed below.
For T-shirts, an additional shipping fee of 3,000 yen will be charged for up to three T-shirts.
For jeans, an additional shipping fee of 7,000 yen will be charged for up to two pairs.
For larger items such as outerwear, an additional shipping fee of 10,000 to 18,000 yen will be charged.
These additional shipping fees are roughly equivalent to Yamato Transport's shipping fee minus EMS shipping fees.
After you place your order, you will receive an email with details of the additional shipping fees.
Of course, if you realize that additional shipping fees will be charged after receiving this email, we will accept your cancellation, so don't worry.
We apologize for the inconvenience, and ask for your patience until EMS resumes.
Thank you.
10 comments
To Scott.
It’s just a temporary fix. We would all be happy if EMS could resume soon, but it looks like it will take some time. Thank you for your understanding and cooperation!
Thank you for working on a solution, we appreciate you!
Hello! would Yamato collect any tariffs or would they be payable when importing to the USA?
Would long sleeve shirts cost ¥3000 yen? Also, would Yamato transport collect the tariff or would it be done by UPS?
So potentially EMS may resume and the ¥15,000 ship free to US may again “potentially” come back? Thanks